Blog

Short, clear articles on brand, websites, content and advertising.

Growth, CRM and email

Email marketing for small business: your first list, first send and first report

Email marketing for small business: building a first list, what to check before the first send and what to read in the first report, plus consent notes.

11 min read

Measurement, reporting and GA4

Conversion tracking before you run ads: are your conversions counted correctly?

Is your conversion tracking counting correctly before ads run? The counting flow, spotting double counts, a ten-item test and why Analytics and Ads differ.

10 min read

Consulting and workshops

Marketing consultant vs agency: who takes on what?

Marketing consultant vs agency: who owns what, which fits which situation, a sample split of tasks and six questions to ask when you read a proposal.

10 min read

Websites and search visibility

How to plan a company website: pages, sitemap and URL structure

How to plan a company website: which pages it needs, when a service gets its own page, sitemap and URL structure, plus an inventory table and a site tree.

8 min read

Brand identity and design

What does a brand identity design project include? A deliverables checklist

What does a brand identity design project include? Logo, colours, type, templates and guide item by item, plus a scope table and 12 checks on delivery.

8 min read

Brand strategy

Do you need a brand strategy consultant? What they do, and when to wait

What does a brand strategy consultant do, when does a business need one, and when can it wait? Outputs, a six-question check and prep questions.

8 min read

Web and search visibility

How much does SEO cost? What changes the price, and what a quote should list

How much does SEO cost? No price list here: the four things that move a quote, which scope fits which site, and ten questions for comparing offers.

9 min read

Measurement, reporting and GA4

How to set up Google Search Console, and what to do in the first 30 days

How to set up Google Search Console: property type, ownership verification, sitemap, then a week-by-week plan for what to read in the first 30 days.

6 min read

Content and social media

What is social media management? What happens in a week and in a month

What is social media management and what does it cover? A week of tasks, a monthly content plan, what sits outside the scope and who approves what.

5 min read

Web and search visibility

How much does a website cost for a small business? What actually sets the price

How much does a website cost for a small business? No price list here: the line items that move a quote, 12 scope questions and a table to compare two offers.

6 min read

Measurement, reporting and GA4

GA4 setup step by step: account, data stream, Tag Manager and key events

GA4 setup step by step: account and property, web data stream, Tag Manager, key events, consent mode and the Search Console link, with a short test list.

6 min read

Brand strategy

How to build a brand strategy: positioning, message and voice

How to build a brand strategy: take stock, choose a positioning, write the message and set voice principles. A fictional bike-shop example included.

6 min read

Brand identity and design

How to build a brand identity, step by step

How to build a brand identity: voice first, then logo, colour, typefaces and a short brand guide. Illustrated with a fictional neighbourhood bakery.

6 min read

Website and SEO

How to avoid losing SEO when you redesign a website

How to avoid losing SEO when you redesign a website: URL inventory, 301 redirects, staging checks and what to watch after launch, with a sample table.

6 min read

Website and SEO

SEO vs. advertising: what's the difference, and when to use which?

SEO vs. advertising: what each costs, how fast each works and how long it lasts. A way to decide which comes first, with a fictional carpet-cleaning example.

6 min read

Content and social media

Social media management: agency or in-house team?

Should an agency run your social media, or your own team? Questions to decide, a mixed setup, what to ask an agency, and how to run a trial period.

6 min read

Performance and growth

How to calculate customer acquisition cost

How to calculate customer acquisition cost: the formula, which costs to include, why timing matters and splitting by channel, with a fictional table.

6 min read

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