How much does a website cost for a small business? What actually sets the price

Web and search visibility

6 min read

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The honest answer to “how much” is a list, not a number. A website quote is the sum of the jobs written into it: how many pages, who prepares the words and pictures, how custom the design is, which features you need, and who looks after the site once it is live. Two quotes with the same headline can hold very different jobs, which is why we have left prices out. We have no source we could point to for an average, and our own pricing is not set yet.

What follows is a way to read a quote and a way to ask for one, so that two offers can sit side by side.

What does the price of a website depend on?

Think of a kitchen renovation quote. “Replace the worktop” can mean one fitter who removes the old one, levels the cabinets and clears the rubble, and another who drops a new slab on top of the old mess. The total at the bottom is only as useful as the lines above it.

A website quote has four groups of lines: pages and content, design, features, and what happens after launch. The next sections go through each one.

Scope comparison matrix for website quotesThree quote columns and six scope rows: page count, content preparation, design, forms and email setup, measurement setup, maintenance and support. A filled circle means included, a ringed plus means optional, a dash means not included.Quote AQuote BQuote CPage countContent preparationDesignForms and email setupMeasurement setupMaintenance and supportincludedas an optionnot included
Compare quotes on the same items: is each item included, offered as an option, or missing. An example matrix; it contains no prices.

Pages, content, design and features: what moves the price?

The page count is the most visible line and the most misleading. Five pages with copy you supply is one job; five pages where someone writes everything from scratch is another. Images work the same way. Photos you already have, a new shoot and a stock library are three different lines. If a brand identity is already in place, typefaces, colours and the look of the images are mostly settled. If not, those decisions get made inside the website project and show up in the price.

Design is the gap between pages drawn around your brand and a ready-made layout filled with your material. Features are the extras: a contact form, a second language, a blog, bookings, payments, member areas. Each one means building and testing. A bilingual site is not one translation; it is every page checked twice. Measurement setup is a feature too, and the one most often missing from quotes. We covered how it works in GA4 setup step by step.

Template or custom design?

A template speeds up the start. Some design decisions are already made, and you bring it closer to your brand with colour, type and images. There is less to do, so the quote is usually simpler. The cost is that the template’s limits become yours: if the page layout you have in mind is not in the template, you either give it up or pay for custom work on top.

Custom design starts from your needs. It takes drawing, rounds of feedback and development, so it takes time and effort. There is a middle road, too: start from a template and have the few pages that matter drawn from scratch.

Our view is that the choice comes down to one question: is there a page on your site that no template can hold? If not, the effort spent on custom design ends up where visitors never see it.

Which costs come back every year?

Launching a site is a one-off job. Keeping it online is not. Look for where each of these sits in the quote:

  • Domain name (renewed on a schedule)
  • Hosting
  • Security certificate (often bundled with hosting, but ask)
  • Updates and backups
  • Plugin or theme licences
  • The service that sends form messages to your inbox
  • Small change requests: who makes them, and how they are charged

If one of these is missing, it was either left out by mistake or it will arrive as a separate invoice. Better to find out now. Also check whose name the domain and hosting accounts are opened in. They should be in the business’s name.

Where might a cheap quote cut corners?

A low quote is not automatically a bad one. Sometimes the job really is smaller. The problem starts when the smaller scope is not written down. Cuts tend to hide in the unglamorous places: writing the copy, testing on phones and tablets, measurement setup, moving content from an old site, a round of fixes after launch.

Redirecting old addresses to the new site is the easiest line to forget. If you are replacing an existing site, the steps in how to avoid SEO loss when redesigning a website should have a counterpart in the quote. Google Search Central’s page Do you need an SEO? says a redesign or a new launch is a good moment to involve someone who knows search, and that earlier is better. Leaving these jobs to the end tends to make them harder to fit in.

Twelve questions to ask before you accept a quote

Copy this list as it is and send it to everyone you ask for a quote.

  1. How many pages are there, and which ones?
  2. How many languages will the site have, and who does the translation?
  3. Who prepares the copy, and how many rounds of corrections are included?
  4. Who supplies the images, and is a photo shoot needed?
  5. Are the contact form and email settings in the quote, and who tests that the form works?
  6. Is measurement setup included?
  7. Is there any content or address migration from an old site?
  8. Will speed and mobile testing be done, and on which devices?
  9. Whose name will the typeface and image licences be in?
  10. Whose name will the domain, hosting and admin accounts be opened in?
  11. Is there support after launch, for how long and on what?
  12. Who updates text and images once the site is live?

How do you set two quotes side by side?

Say a small furniture workshop has two quotes (fictional). They are written in different formats, so the owner pours both into the same rows:

Scope itemQuote AQuote B
CopywritingIncludedNot stated
Photo shootSeparate itemNot stated
Mobile testingIncludedIncluded
Measurement setupNot statedIncluded
Domain accountIn the workshop’s nameNot stated
Support after launchNot statedSeparate item

The “Not stated” cells are your questions. Send them back to whoever wrote the quote and ask for the gaps to be filled. Once they are, you can see what each offer really contains, and the difference in price starts to mean something.

What changes when the scope grows?

Every item has a narrow end and a wide end. More pages grow the content and testing as well as the design. Adding a language means a copy of every page, a translation and a review round. Moving from a form to a booking system adds setup and testing. Before widening the scope, ask how many other items the change pulls along. A single new feature often brings a few small jobs with it.

Frequently asked questions

Should I build my website myself or hire someone?

A small site of a few pages is something you can build yourself if you have the time and the patience to learn. A multilingual structure, a custom feature or a migration from an old site, with a launch date you cannot move, is where help pays off. A mixed route works too: setup with support, day-to-day text changes in your hands.

How long does it take to build a website?

Mostly it depends on how fast the content is ready; design and setup usually come second. If text and images are gathered early, work flows. If they are half-finished, waiting begins. When you ask for a quote, ask for a written plan with the dates the team needs things from you.

Why can a cheap website be risky?

A low price can mean a narrow scope, and a narrow scope may not be visible in the quote. Copy, mobile testing, measurement and migration are the usual candidates. The risk is not the low price itself but not knowing what was left out. The question list and comparison table reduce that doubt.

What are the yearly costs of running a website?

Domain renewal, hosting and the security certificate usually repeat on a schedule. Maintenance, backups, licensed plugins and changes you request after launch come on top. Ask whether each item is in the quote, whether it is billed separately, and whose name the accounts sit under.

To list the pages first, see how to plan a company website.

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